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Senior Customer Service Officer

Location
Lai Chi Kwok
Industry
Logistics / Supply Chain
Salary
Negotiable
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Job Description

Job Highlights

Job Description

  • To mainly handle e-commerce shipments, receive orders and handle general inquiry from customers by phone & email
  • To coordinate and support air export / import operation, sales section as per standard operation procedure
  • To maintain effective communication with customer and overseas agent (mainly group branch in Japan)
  • To enter data & prepare documentation for courier, air export / import shipment